Refund Policy
At Vacation 24 World, our commitment is to provide you with exceptional travel experiences, ensuring every journey is a memorable adventure. We understand that plans may sometimes change, and we strive to offer a transparent and fair refund policy to accommodate your needs.
1. Refund Eligibility:
• Refund eligibility is contingent upon the type of service booked (e.g., accommodation, transportation, activities) and the specific terms and conditions associated with each service provider.
• Customized trip itineraries, once confirmed and paid for, may have restrictions on refunds due to the personalized nature of the service.
2. Cancellation and Modification:
• Cancellation and modification policies vary by service and are subject to the terms set by our partners, including hotels, airlines, and activity providers.
• Please review the cancellation and modification policies specific to your booking, which can be found during the reservation process or in your booking confirmation.
3. Refund Process:
• To initiate a refund request, please contact our Customer Support team at [contact@vacation24world.com].
• Provide your booking details, including the booking reference number, the reason for the refund request, and any supporting documentation.
• Our team will review your request and communicate with the relevant service providers to determine eligibility and process the refund accordingly.
4. Timeframe for Refunds:
• Refund processing times may vary depending on the service provider and the method of payment used for the booking.
• We strive to process refunds in a timely manner and will keep you informed of the progress.
5. Non-Refundable Services:
• Some services may be labeled as non-refundable during the booking process. These services are exempt from our standard refund policy, and any cancellation may result in the forfeiture of the entire booking amount.
6. Changes to the Refund Policy:
• Vacation 24 World reserves the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting to the website.
7. Contact Information:
• For any refund-related inquiries or assistance, please contact our Customer Support team at info@vacation24world.com Vacation 24 World is committed to ensuring your satisfaction and understanding throughout your travel journey. We appreciate your trust in us, and our team is here to assist you with any refund-related queries. Thank you for choosing Vacation 24 World for your travel adventures.